FAQ

• 3 Miles from Attitash Mountain
• 7 Miles to Story Land
• 12 Miles from Cranmore Mountain
• 12 Miles to North Conway
• 18 Miles to Bretton Woods
• 20 miles to Wildcat Mountain
• 29 Miles to Mount Washington

**What are the check-in and check-out times?** 

Check-in is at 4:00 PM and check-out is at 10:00 AM.

**Where do I check in?**

We offer a convenient self-check-in experience to make your stay as seamless as possible. We do not have a traditional front desk, so instead, you'll receive your room code automatically via email before your arrival. This allows you to check in at your own pace and head straight to your room without any hassle. If you have any questions or need assistance during your stay, please don’t hesitate to reach out to us. We're here to ensure you have a comfortable and enjoyable vis

**Where is my room located?**

Our property features 5 buildings and 16 charming rooms, making it a unique and spacious retreat. To ensure you find your way easily, we've provided detailed directions through our automated messaging, and you can also view our helpful site map here.

**Is there a swimming pool at the property?** 

Yes, our hotel features a beautiful outdoor swimming pool open during the summer months, with pool hours from 10:00 AM- 9:00 PM.

Please note, our pool will be closed for the winter season as of October 5th, 2024.

**Do you have a sauna?** 

We are pleased to offer a relaxing barrel sauna that seats 4-6 people, available for you to enjoy at your leisure. Simply follow the easy instructions posted inside to warm it up and unwind in comfort.

**Are there hiking trails nearby?** 

Absolutely! We have several scenic hiking trails that start right from our property.

**Can we use the firepits?** 

Yes, our outdoor firepits are available for guests to use. We have one propane firepit (in the upper yard by the pool) and one wood- burning firepit (in the open lawn in front of the "motel" cottages). Please note, we ask that s'mores are only enjoyed at the wood-burning firepit.

**Can we use the wood-burning fireplace?** 

While several of our rooms feature wood-burning fireplaces, due to recent changes in insurance regulations, we are no longer able to offer wood burning for guest use. We appreciate your understanding.

**Is breakfast included with the stay?** 

Unfortunately we are not offering breakfast at this time, but plan to have a small complimentary offering when our inn renovation is completed.

**Are pets allowed at The Aurora?**

The Aurora Pet Policy

We are delighted to welcome your furry friends at The Aurora! To ensure a comfortable stay for all our guests, we kindly ask that you follow our pet policy:

• Pets Allowed: Dogs only (maximum of 2 per room).
• Pet Fee: $35 per pet. 
• Weight Limit: Dogs must weigh no more than 75 lbs each.
• Pet Cleanliness: Guests are responsible for picking up after their pets at all times. Failure to do so may result in an additional cleaning fee.
• Pet-Friendly Areas: Please keep pets on a leash when outside of your room and be mindful of other guests.
• Supervision: If pets must be left unattended, they must be crated.
• Noise Control: Excessive barking or disruptive behavior may result in guests being asked to make alternative arrangements for their pets.

We appreciate your cooperation and look forward to welcoming you and your pets for a wonderful stay!

**Do you offer free Wi-Fi?** 

Yes, we offer complimentary high-speed Wi-Fi throughout the property.

**Is parking available on-site?** 

Yes, we have free on-site parking available for all our guests. Parking is not assigned and we request 1 car per room reservation. If you require additional vehicle parking, please let us know.

**Do the rooms have fireplaces?** 

Many of our rooms feature cozy gas fireplaces to keep you warm and comfortable. They are: Saco, Langdon, Parker, Sawyer, Barton, Kearsarge, Willey and Tremont. Unfortunately, do to insurance restrictions, wood burning is not allowed in any of the fireplaces.

**Are there dining options nearby?** 

Yes, there are several great dining options within a short drive from the hotel. Here are some of our favorites to name a few: Northern Bites, Tuckerman's Restaurant, White Mountain Cider Company, Sunrise Shack, Island Chef (please note, island chef is cash only and they do not have an ATM), Red Fox Bar and Grill, and Thompson House Eatery. 

**Do you have a fitness center?** 

Unfortunately we do not have a traditional fitness center; however, the nearby hiking trails offer a great way to stay active.

**Can we host events or weddings at the hotel?** 

For details about hosting events or weddings at our hotel, please contact us directly. We’d be delighted to discuss your needs and provide more information! Info@TheAuroraInn.com

**Is there a cancellation policy?** 

Yes, our standard cancellation policy is as follows:

• If the reservation is cancelled within 8 days of the arrival date, then a full refund will be issued
• If the reservation is cancelled within 1- 7 days of the arrival date, then a 50% refund will be issued
• If the reservation is cancelled the date of the arrival date, then the full room rate will be charged.

**How can we contact the hotel for more information?** 

You can reach us by phone at 1 (603) 374-2353  or by email at Info@TheAuroraInn.com. We're happy to assist with any questions you may have.